5-Day Return Policy
We accept returns within 5 days of delivery. To be eligible for a return, items must be:
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Unworn, unwashed, and in original condition
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With all original tags attached
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In original packaging
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Free of odors, stains, pet hair, or damage
Non-Returnable Items
The following items are final sale and cannot be returned or exchanged:
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Sale or clearance items
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Custom or made-to-order items
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Gift cards
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Accessories (including hats, socks, and underwear)
Return Process
To initiate a return, please email us at abissapparel@gmail.com within 5 days of delivery with your order number and reason for return. Once approved, you’ll receive return instructions.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defect or an error on our part.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be issued to the original payment method within 5–10 business days. Original shipping charges are non-refundable.
Exchanges
We do not offer direct exchanges. If you need a different size or item, please place a new order after your return is approved.
Damaged or Incorrect Items
If you received a damaged or incorrect item, contact us within 48 hours of delivery with photos so we can make it right.
